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General Advice

A warning about water taxis

 

Man boards water taxi in Venice, Italy

ABOVE: A passenger boards a Venice water taxi with help from the pilot.

Most recent update: June, 2019

Tips:

Maggie of Maggieinvenice.com in a water taxiWater taxis are often the quickest and most convenient way to reach a hotel or vacation apartment in the historic center of Venice, especially if you're coming from the airport. They can be expensive (a ride from Venice Marco Polo Airport can easily set you back 120 euros or more), but because water taxis hold more passengers than a land taxi does, the cost per person  isn't too bad if you can split the fare with friends or a small group.

Venice hotel warning image

However, there are several caveats that you need to know about, especially if you've lost some of the spring from your step or if  you aren't used to small boats:

  • Depending on where the water taxi drops you off, you may need to stretch or jump across a large gap between the boat and the pier or fondamenta. The boat pilot will extend a hand to help you, but you may not be ready or able to make such a leap of faith.
  • If you arrive during a high tide, you may be required to step down a foot or more when disembarking. (This can be painful or even dangerous for people with bad knees.) At low tide, you may need to step up from the boat's gunwales to the pavement, or you may have to climb several mossy and potentially slippery stone steps along the edge of the canal.
  • The water-taxi pilot isn't allowed to leave his boat, so if your luggage is large or heavy, you may need to lift your bags from the fondamenta or pier into his waiting hands (and vice versa when you reach your destination).
  • You may have to walk a reasonable distance between the water-taxi landing and your hotel. Most hotels don't have private boat landings, and many canals aren't navigable by water taxis.
  • Finally, think twice before arranging a water taxi in advance through your local travel agent. We've had multiple reports of American and British travel agents charging 150 or 160 euros for a transfer between the airport and the city, which is at least 50 percent more than you'd pay at the water-taxi cooperative's desk in the arrivals area of Venice Marco Polo Airport.

For more information about taxi acquei, see our Venice Water Taxis article at Veniceforvisitors.com, where you'll also find detailed advice on less expensive types of Venice airport transportation and local transportation in Venice.

Please note:

  • This post is about water taxis. We welcome personal observations on that topic, but please don't use the comment form to ask for hotel directions, airport check-in times, cruise transportation, and other unrelated information. To research your trip to Venice, see our comprehensive Venice for Visitors site at Veniceforvisitors.com.
 

'Should I rent an apartment in Venice?'

View from a vacation apartment in Venice

Short-term rentals are more popular than ever (in Venice and elsewhere), but don't book until you've read our advice.

Staying in private accommodation has a long history in Venice. In the 19th Century, the city was like flypaper for artists, aristocrats, and cultural strivers from countries such as Britain and the United States, who would stay for several months (and sometimes longer), usually in rented rooms or dwellings.

That tradition continues today, but with a vengeance: Thanks to the World Wide Web, it's now almost as easy to book a vacation apartment in Venice's historic center as it is to reserve a hotel room.

Still, there are caveats to consider before plunking down a deposit on a holiday flat that you haven't seen. Here are some observations and tips to keep in mind:

1. Know your Venice geography and topography.

Look for an apartment near your arrival and/or departure point.

If you're coming from Venice Marco Polo Airport, you'll want a flat near an Alilaguna airport boat stop, a canal that can be reached by water taxi, or the Piazzale Roma (where airport buses and land taxis arrive from the Venetian mainland).

If you're arriving and departing by train, an apartment within walking distance of the Venezia Santa Lucia Railroad Station will be your best bet.

Before booking an apartment on the ground floor, be sure that you aren't at risk from acqua alta, or tidal flooding. This occurs mainly from October through March or April, but it can happen at any time of year. If the tide is higher than the floor of your apartment, you'll find yourself wading in brackish and unsanitary water from the drains or nearby canals.

(Vulnerability to flooding depends on location. For example, the Piazza San Marco has minor flooding even in the summertime, while some neighborhoods--such as Sant'Elena, near the historic center's eastern tip--hardly ever get wet.)

2. An apartment isn't a hotel.

If you want services--or even if you just want help close at hand when something goes wrong--stick with a hotel or B&B, or make sure that your apartment is in a serviced building with multiple vacation apartments and a 24-hour reception desk.

3. Most apartment buildings in Venice lack elevators.

Is mobility a problem for you? Are you traveling with bulky or heavy luggage? Don't get stuck in a building where you'll need to haul your bags up several flights of steps.

4. Checking in can be a hassle, especially if you're arriving late.

Apartments with keycode entry aren't yet common in Venice. Some landlords use lockboxes that let you enter a numeric code to get your keys. (The lockbox can be by the apartment's front door or at a nearby luggage-storage facility such as Vaise.)

Such convenience is rare, however: Normally, you'll collect your keys from the landlord or an agent at a prearranged time. If the hour is late, you may be required to pay an extra fee.

5. Cancellation can be expensive.

With a normal hotel reservation, you can cancel at any time before the day of arrival without penalty. Apartment rentals usually require a firmer commitment, with big penalties (sometimes up to 100 percent of the rent) if you change your mind. Be aware of the cancellation policy, and buy trip insurance if you can't afford to lose your rent in an emergency.

Also, you'll often need to pay all or most of the rent at the time of booking, and security deposits aren't uncommon.

6. Payment can be a nuisance.

When you stay at a hotel, you normally present your credit card when you check out.

Apartment payment policies vary: Some landlords accept payment by Visa, MasterCard, or American Express, but others expect cash via PayPal or a bank draft.

You may even be asked to pay a deposit by wire transfer and the balance of the rent in banknotes upon arrival. Complicated (and sometimes costly) payment arrangements may be fine if you're staying a month or two, but if you're visiting for only a few days, you'll want to keep things simple.

7. Extra fees can add up.

No matter where you stay, you'll need to pay the Venice tourist tax. It's cheap--only a few euros per day--but you'll normally be expected to pay it in cash up front, so have some euro banknotes and coins handy when you arrive.

Other fees, such as cleaning fees or additional service fees, can push the rent up quickly.

If you dislike service fees, avoid HomeAway and Airbnb. Our hotel and apartments partner, Booking.com, is more transparent than many of its competitors, and it's a good choice if you're staying for 28 days or less.

For more information on renting vacation apartments in Venice, including links to agencies and specific properties, see our Vacation apartments article at Veniceforvisitors.com.

Also read our article on Garbage and recycling collection for apartment renters.


'Keep Calm Point' has a new name and owner

Deposito-bagagli-nicola-shop-ext-w-sign-from-rr-station-ramp-path-325-1180544

ABOVE: Nicola Brusò's Keep Calm Point (shown here, downhill from the Venezia Santa Lucia Railroad Station's side exit) is no longer in business, but a new owner has taken over the space.

Updated March, 2019

Keep Calm Point, a privately-owned Deposito Bagagli office and souvenir shop next to Venice's Santa Lucia Railroad Station, closed its doors on January 1, 2019.

Still, there's some good news: Luggage storage is still available at the same location, under new management, with fees in 2019 of 6 euros for a carry-on bag and  8 euros for a larger suitcase. Depending on how long you plan to leave your bag, this could be cheaper than the official Deposito Bagagli office inside the station near Track 1. (One thing to keep in mind, though: The station's baggage office is open until 11 p.m., compared to only 7 p.m. for the alternative featured here.)

Here's what to look for as you come out the station's side exit and walk down the gently sloping pavement toward the water:

Venice luggage storage by Venezia Santa Lucia railroad station

For more storage options in Venice (including the Piazzale Roma, Marco Polo Airport, and other locations), see our comprehensive Luggage Storage in Venice article at Veniceforvisitors.com or our guide to Luggage Lockers in Venice at the same site.


Venice trades showers for toilets

Comune di Venezia - Docce Pubbliche photo

Venetians and Venetophiles often wax nostalgic about the days when central Venice had more than 150,000 residents. (Since World War II, the centro storico's population has dropped to about 58,000.) They conveniently forget how many of those old-time Venetians lived in overcrowded apartments without modern conveniences.

In the photo above, you can see the entrance to municipal showers in the city center where poorer Venetians once went to bathe. Today, the showers are gone, having been replaced by public toilets.

The toilets are expensive--1,50 euros for tourists, less for locals--so it shouldn't be surprising that some visitors and residents whiz directly into canals. (And why not, you may ask, since most of Venice's raw sewage is flushed into the canals anyway?) This is not a good idea, especially if you've been drinking, since tipsy tinklers have been known to slip, fall into canals, and drown. We once saw a body floating in a canal near our apartment in San Polo the morning after Martedi Grasso, or "Fat Tuesday," when boozing and canalside urination are rampant.