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Long lines at Venice Marco Polo Airport

Lost luggage line at Venice Marco Polo Airport

ABOVE: In January, we stood in this line at VCE for three hours to report a suitcase that hadn't shown up on an Air France flight.

We hate to be seen as nattering nobobs of negativism, but the truth must be told: Venice's Marco Polo Airport is too cramped and understaffed for the crowds of tourists and locals who use it, at least during weekends and holiday periods.

Marco Polo Airport lost luggage office For years, we've put up with annoyances at VCE, but our worst experience at the airport came last January when we stood in line for three hours--on a quiet Saturday afternoon, when the arrivals area was otherwise mostly deserted--to report a suitcase that had missed a Delta-Air France connection in Paris. (The lost-and-found office had one clerk representing a dozen or so airlines, and the clerk had to fill in a lengthy online questionnaire for each person with a missing bag.)

Maggie at Venice Marco Polo Airport A recent 5:30 a.m. check-in wasn't much better: Even before sunrise, the airport's departure lobby was jammed with people, and the woman who was turning people away from the long line for Air France's check-in counters had the personality and demeanor of a dyspeptic prison guard. (We were traveling with our dog and couldn't check in with the automatic kiosks, and we might still be trying to storm Air France's barricades if a more helpful airline employee hadn't come to our aid.)

Our advice:

  • If you're flying out of Marco Polo Airport, avoid peak travel times (such as Friday evening or Saturday morning).
  • If you need to check in at a counter, or if you're planning to check luggage, allow time for a long wait in line. (Even if you don't have luggage to check, you may have to wait in line, because the major airlines don't have enough automated check-in kiosks for travelers at peak times.)

Comments

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Truth be told

air france ALWAYS LOSES YOUR BAGGAGE IN THE PARIS CHARLES DE GAULLE CONNECTIONS. AVOID AIR FRANCE AT ALL COST. RATE OF LOST BAGS WITH AIR FRANCE IS THE HIGHEST IN ANY AIRLINE IN THE WORLD.

Carmen

First of all thank you for this most informative blog. I have found the information very valuable. I have a question on getting to marco polo airport from Marittima cruise port. We are two adults and one ten year old child arriving in Venice by cruise on November 12. What would you hsuggest the easiest way to get to the airport for a 12:30 flight? Thank you

Durant and Cheryl Imboden

Getting from the cruise port to the airport is easy. (See our cruise transportation article at Venice for Visitors; typing "veniceforcruisers.com" into your browser will get you to our Venice cruising section.)

Your biggest challenge may be in getting off the cruise ship in time to make your flight. If you book the very expensive transfers from your cruise line, you should be okay, but otherwise you might want to book a private car ahead of time to whisk you directly from the ship to the airport.

Onevacationlover

I have to say my whole experience at Marco Polo was one like I have NEVER experienced before but unfortunately will have another go at it at the end of April..fingers crossed that I make the gate.
My experience was: they do not provide enough time or space to check in and then try to beat the other 2000 people trying to get through security in a matter of minutes. Absolutely crazy!

Dominic Wild

A great site. Now I know to avoid Air France at all cost!

Thanks for the warnings about queues and possible delays. Forewarned is forearmed!

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